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When i log into my xfinity stream app, it only shows my purchases, which is one episode of a show, but it has never done this before On another tv, with roku ultra, app works fine I’ve logged in and out and reinstalled the app and still no change.
Why does my xfinity stream app only show purchased content Started noticing that my tcl tv with roku, on the xfinity stream app, is only showing purchases This often happens due to app bugs, software incompatibility, or corrupted cache data restricting visible content.
Roku device has latest software
For immediate assistance, check out the xfinity assistant You can also use xfinity myaccount (web | ios | android) and xfi app (ios | android) for product and account support I am a bot, and this action was performed automatically Please contact the moderators of this subreddit if you have any questions or concerns.
The beta xfinity roku app stopped working entirely for me after i signed up for xfinity flex saying that the beta app didn't support my service I assumed that this was to force me to use the flex tv streaming box hardware After the app changed to xfinity stream, i'm able to sign in but only to view purchased content. If the issue continues, we recommend that you contact xfinity support directly for further assistance
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